Thank you for choosing MIHOGO. We want to assure you that you don't need to worry about any post-purchase issues. Our bikes come equipped with smart meters capable of detecting any system failures. In case there is a problem, there is no need to visit a repair store. Simply inform us of the error code, and we will promptly send you new parts. Thanks to the modular design, the entire bike is easy to install and operate, ensuring you a hassle-free experience.
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In-stock orders typically ship within 2-5 business days. And then, a shipping confirmation email will be sent to your email once the order has shipped. Please note that for any third-party shipping outside of Mihogo’s normal shipping process, Mihogo cannot provide ANY additional shipping information or documentation.
The carrier is UPS/FedEx (usually). Current shipping time is 3-10 business days for in-stock items. (Delays may occur due to severe weather and/or COVID-19.)
445 LUCAS AVE, LOS ANGELES, California, 90017, United States of America
Email: support@mihogo.com
Service hours: Mon-Fri 9 am to 6 pm (GMT+8)