So far we are not impressed with how MIHOGO does business. The advertised 24/7 support is lacking and getting a timely response is a hit and miss frustrating mind game.

You see. we purchased a MIHOGO X1 with the 2 (two) battery option on May 10. We took receipt of bike within the 5 day delivery window, and right before the Mother's Day Weekend

We, however, were missing the SECOND battery. As of May 25 we still don't have a second battery.

We purchased the bike for an intended use on Mother's Day.. That didn't happen,

Now we are approaching Memorial Day.. it doesn't appear we will get the second battery in time to enjoy the bike on Memorial Day.. That is unacceptable. Is it or isn't it?

When a company takes an order, we expect the order to ship complete, and not partial ship. And that is exactly what happened.

Based on the return policy published by MIHOGO, we can elect to return the bike if the odometer has less than say 20 miles. Well, our odometer is less than 1 mile. Assuredly we will put on the miles and put the X1 to the test once we receive the SECOND BATTERY and not before.

For anyone considering buying from MIHOGO because of the second battery option and aggressive pricing, this appears to be a start up company with limited staff. Customer service after the sale, and warranty work likely will be a nightmare IMO.

There you go. An honest review.. Do you hear me now?

Mihogo you have the opportunity to make it right! I will withdraw this review if you make it right.

I'm quite happy with this purchase Very reasonable price for an e-bike that's shipped with some great features. Hydraulic brakes on both ends, mag wheels,
a back rack, shimano 7speed, good tires, twist throttle, w900 display, folding pedals, two 12.5 amp hour batteries, fold ability, soft seat, 25 mph.
Drawbacks: It only comes with one, 2amp charger. It only comes in a metallic silver. The power key is upside down, under top frame support. Don't come with any mirrors. Other than these gripes, it's a great bargain for a sweet bike.

Like the bike the mihogo t5 e bike would love to see it for myself before purchasing

AMAZING BIKE AND CUSTOMER SUPPORT! I received my X1 two months ago. The carrier damaged the bike in shipping. I contacted customer service. They helped troubleshoot throttle error and offered a new bike or parts. I asked for part. It wast there fault....THEY SHIPPED NEW PART (THROTTLE CONTROL) PLUS A NEW BATTERY, MENU SELECTOR AND NEW DISPLAY/COMPUTER. EVERYTHING WORKS GREAT. NOW I HAVE SPARES FOREVER. Great company. I love the bike. I used for two months with only pedal assist, which is great by itself. Now with the throttle it is so much easier to start. I can't say how amazing the customer service and the bike are. Really happy all the way around. A+

I had the bike for 2 months now (180miles) and it has been a great addition to my ebike collection. The motor has very strong torque and the hydraulic brakes stop the bike on a dime. It carries my 210lbs frame to 23mph very easily. My cousin bought the bike at the same time. I have only 2 on going issues with the bike the chain popped off 3 times while and a issue with displayed speed. When traveling full speed the speedometer will sometimes show several different speeds or no speed at all. Wherever the sensor is it may be loose. My cousin doesn't have this issue at all. Unlike what the site says The bike weight is 77lbs not 88 and it came with a half throttle not a thumb throttle. I have a review video on my YouTube RLaneSports if you want more details.