Pre-orders (If item is out of stock) Pre-orders are charged in full at the time of ordering. The product will be listed “Out of Stock” with an estimated ship date.
The estimated shipping date may change based on the color or model you select. Shipping estimates may be changed and are not guarantees.
You can contact us via email at any time before your order is processed for a refund.
Cancellations Cancellations/refunds before the order has shipped will be subject to a 3% payment processing charge which goes to the credit card companies (this is a charge we do not get back). We process orders as quickly as possible. Once our warehouse receives the order for processing, shipping cannot be cancelled and will be subject to a $250 fee.
If an order is cancelled during or after it is processing for shipment, or returned to sender, it will be subject to a $250 fee. Anytime a bike is returned without being opened, assembled, and tested it will be subject to a $250 re-stocking fee.
VERIFY SHIPPING ADDRESS and delivery date. If the carrier cannot deliver the product to the address provided, you will be charged up to a $250 fee for the product to be resent or returned and restocked in our inventory. MIHOGO will deduct the fee from any potential return.